User Base: 1000+

“We had invested in Azure Virtual Desktop, but our lawyers were constantly complaining about slow document access and intermittent connection issues. We were also concerned we weren’t meeting our data sovereignty obligations. The AVD Health Check from EUC was a game-changer. Their experts identified critical misconfigurations in a matter of days and provided a clear roadmap that has made our system faster and more secure.”

A prominent Australian law firm had migrated to Azure Virtual Desktop to enable flexible work for its lawyers. However, the implementation, done by a generalist IT provider, was plagued with issues. The firm faced several challenges that were impacting productivity and creating risk.

Poor User Experience:
Lawyers frequently experienced slow performance when accessing large legal documents and case management software. Unreliable connections and slow login times were leading to frustration and lost billable hours.

Data Sovereignty and Security Concerns:
The firm was unsure if their AVD configuration complied with Australian data sovereignty laws requiring sensitive client data to remain within the country. They also suspected potential security gaps in their remote access policies.

Inefficient Cloud Spend:
The environment was not optimized for cost. Virtual machines were running 24/7, even when not in use, leading to excessive and unpredictable Azure bills.

The EUC team was engaged to perform our comprehensive AVD Health Check service. Our senior architects used advanced monitoring tools and their deep expertise to analyze every aspect of the firm’s environment, from the network configuration and host pool settings to security policies and cost management.

We discovered several critical issues, including inefficiently routed network traffic causing latency, poorly optimized Master Image and FSLogix profiles leading to slow logins, and security policies that were not properly configured for least-privilege access. We provided a detailed report with a prioritized list of actionable recommendations.

Acting on our recommendations, the law firm was able to completely transform its AVD environment:

Boosted Productivity:
By implementing our performance optimizations, the firm achieved a 40% improvement in application speed and a 60% reduction in login times, allowing lawyers to work more efficiently.

Ensured Compliance and Security:
We reconfigured their environment to ensure 100% compliance with Australian data sovereignty laws. We also closed critical security gaps, protecting sensitive client information.

Optimized Cloud Costs:
By implementing auto-scaling plans and rightsizing their VMs based on our analysis, the firm reduced its monthly Azure spend by 25% without impacting performance.