User Base: 10000+

“Our Citrix platform is the backbone of our trading operations, and even milliseconds of latency can cost us millions. We suspected performance was degrading, but we couldn’t pinpoint the cause. The Citrix Health Check from EUC was incredibly thorough. Their architects identified legacy configurations that were causing latency and uncovered security vulnerabilities we were completely unaware of. Their report gave us the roadmap to fortify our entire environment.”

A global investment bank relied on a large, complex Citrix Virtual Apps and Desktops environment to deliver mission-critical trading applications to its global workforce. Over years of organic growth and multiple acquisitions, the environment had become a “black box” of complexity, leading to several high-stakes challenges.

Degrading Performance:
Traders were reporting intermittent but significant lag in application response times, a critical issue where every millisecond counts. The internal IT team was unable to isolate the root cause.

Unknown Security Posture:
The complexity of the environment, with its layers of legacy policies and configurations, meant the bank had poor visibility into its true security posture, creating a significant and unquantified business risk.

Lack of a Disaster Recovery Strategy:
The bank had no confidence that its current configuration could failover effectively in a disaster, potentially leading to catastrophic downtime.

The bank’s Chief Technology Officer engaged EUC to conduct our intensive Citrix Health Check Service. Our team of certified Citrix experts performed a comprehensive audit of their entire stack, from the NetScaler configuration and StoreFront servers to the Delivery Controllers, VDA images, and user policies.

Our analysis uncovered 22 critical vulnerabilities, including outdated encryption protocols and overly permissive access policies. We also identified that inefficient session routing and bloated user profiles were the primary causes of the performance degradation. We delivered a detailed, prioritized remediation plan to address every issue.

Our Health Check provided the clarity and direction the bank needed to secure its most critical IT asset:

Mitigated Critical Risk:
By identifying and providing a plan to fix the 22 critical vulnerabilities, we helped the bank avert potential security breaches and protect its sensitive financial data.

Restored Trading Performance:
Our recommendations for optimizing the environment provided a clear path to achieving a 60% reduction in application latency, directly impacting the effectiveness of their trading teams.

Enabled Business Resiliency:
The report included a detailed roadmap for implementing a robust high-availability and disaster recovery architecture, giving the bank a clear strategy to achieve 99.999% uptime for its mission-critical services.