Citrix Managed Support

Reduce downtime and improve user experience

Unrivaled Expertise

History Of Excellence

Leading Practices

Worldwide Coverage

Is Your Citrix Environment Delivering The Optimum Users Experience They Required

Managing a Citrix infrastructure effectively requires extensive hands-on experience. Without it, the tasks of operational teams can become quite challenging, especially when attempting to convince users that the issue lies outside of Citrix and within the broader infrastructure.

Whether you are trying to resolve specific issues, require a health check of your Citrix infrastructure or fully managed Citrix support, you can have high standard Expert Level Managed Citrix Support which is specifically tailored for you best ensuring that your Citrix environment is consistently delivering optimal end user experience.

Why Choose EUC

We have been supporting organizations around the world since the era of Citrix WinFrame to design, deploy, improve, and support their Citrix infrastructure. Through this extensive experience, we have cultivated a premier, user-focused service dedicated to delivering optimal end-user productivity and satisfaction.

Managed Citrix Support Plans

Cost Effective User Centric Support Services

Basic

Pay as You Go

Telephone & Remote Support
Email Support
Business Hours

Standard

Managed

Telephone & Remote Support
Email Support
Health Check
Citrix Security Patches
Optimization
Monthly Reports
Business Hours
Out of Hours (add on)

Premium

Fully Managed

Telephone & Remote Support
Email Support
24/7 Monitoring
Health Check
Citrix Security Patches
Optimization
Monthly Reports
Business Hours
Out of Hours (add on)

Citrix Issues We Resolve

Through diligent assessment and prudent remediation initiatives, we consistently provide optimized Citrix environment that restore or better functionality, fortified security and improved user experience for our clients.

Some of the most common challenges we address include, but are not limited to:

  • Slow Logon
  • Session Performance
  • Remote Access
  • Printing Failures
  • Profile Corruption
  • Authentication
  • Application Compatibility
  • Connection Failures
  • Application Availability
  • User Session Policies
  • Application Performance
  • Data Security
  • Security Patching
  • Overloaded
  • Audio/Video
  • Load Balancing
  • Feature Updates
  • Slow Connection
  • Infrastructure Integration
  • Health Check

Citrix Subject Matter Expert

Book a free initial call with one of our Citrix Subject Matter Expert

Supported Citrix Technologies

As a Citrix accredited Solution Partner our support covers the full range of Citrix Products set as well as any relevant technologies integrated into Citrix Infrastructure.

Citrix Virtual Apps and Desktop

Deliver high-performance virtual apps and desktops with the industry-leading VDI solution.

Citrix Analytics for Performance

Use machine learning to improve user experience and uncover the health of your environment.

Citrix ADC

Provide the best app experience with the internet visibility and datacenter health of an intelligent, GSLB solution.

Citrix SD-WAN

Optimise application performance over a secure, resilient WAN.

Citrix EndPoint Management

Bring every app and endpoint into one unified view to deliver a complete digital workspace.

Citrix Remote Browser Isolation

Keep your data safe from browser-based attacks without limiting access.

Citrix Secure Private Access

Provide adaptive access to IT-sanctioned apps with a cloud-delivered ZTNA solution.

Citrix DaaS

Support your flexible workforce fast with secure, easy-to-manage cloud desktops and apps.

Citrix Hypervisor

Secure and maintain virtual environments to enable greater productivity.

Citrix Gateway

Provide secure, adaptive authorization and access to virtualized apps and data using VPN technology.

Citrix Application Delivery Management

View, automate, and manage network services for scale-out application architectures.

Citrix Analytics for Security

Proactively detect and prevent insider threats with user behaviour analytics.

Citrix Secure Internet Access

Protect direct internet access for branch and remote workers using unsanctioned apps.

Citrix Workspace Environment Management

Deliver the best possible performance, desktop logon, and application response times.

How We Have Helped Leading Organizations

Let’s Make Things Happen

Get in touch today for expert and impartial advice from one of our Lead Digital Workspace Transformation SME.

Marketing Consultant Expert
Digital Workspace Expert

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