Citrix Health Check Assessment

Achieve peak performance and superior user experience

In-depth health check of your Citrix infrastructure. Optimize configurations, fix issues, and boost operational efficiency

Citrix Performance

Is Your Citrix Environment Delivering The Optimum User Experience They Need

Citrix environments often have intricate designs involving many interconnected components. Improperly planned and installed systems of such complexity can render administration of performance quite difficult for operational teams. Proper design consideration and deployment are necessary to establish a Citrix infrastructure that facilitates smooth management and prevents degraded end-user experience.

Whether you are seeking to address specific issues or require a comprehensive health check of your Citrix Infrastructure, our consulting and support services adhere to high standards and can provide the assistance you need. Our team of Citrix Subject Matter Experts has over three decades of in-depth, hands-on experience in designing, implementing, integrating, and supporting small to large-scale, complex global Citrix Infrastructures.


Why Citrix Health Check

Conducting a Citrix health check assessment is critical to properly identifying the underlying causes of suboptimal user experience and any configuration deficiencies that may be impacting the environment’s full functionality and productivity. A thorough evaluation of the Citrix infrastructure and configuration will result in a comprehensive report detailing the current state, performance bottlenecks, and recommendations for optimization. Addressing any issues uncovered through a health check can help ensure the Citrix environment is operating as designed and providing users with reliable, efficient access to the resources they need to work productively.

There are three primary factors that contribute to the decline in end user experience:


Inadequately designed and implemented Citrix Solution

A poorly executed Citrix Solution can hinder the overall performance and functionality of the environment, resulting in a negative user experience.


Changes and updates introduced over time

Over time, various changes and updates may have been implemented within the Citrix environment. These modifications can sometimes have unintended consequences, negatively affecting the performance and stability of the system.


Insufficient expertise and resources in managing the Citrix environment

A lack of skilled Citrix professionals to effectively manage and maintain the environment can lead to suboptimal performance and an overall decrease in user satisfaction.

How Does It Work

The Citrix Infrastructure health check is a remote engagement that typically lasts up to 10 days, depending on the size of your environment. It encompasses the following phases:

  • 1

    Kickoff Meeting: This initial meeting sets the stage for the health check process.

  • 2

    Interactive Session: A collaborative session where we gather information and insights about your Citrix infrastructure.

  • 3

    Environment Analysis: We thoroughly analyse your environment, taking into consideration Citrix’s best practices.

  • 4

    Documentation of Findings: We document our findings and observations during the health check process.

  • 5

    Key Findings Presentation with Recommendations: We present our key findings and recommendations based on our experience and Citrix’s best practices.

  • 6

    Complete Documentation: We provide comprehensive documentation that encompasses all the details and outcomes of the health check.

  • 7

    Remediation Work (Optional): Address health check findings to restore proper functionality of the environment.


The health check focuses on the following areas, aligning with Citrix’s best practices

User Layer

Evaluation of user experience and accessibility.

Access Layer

Assessment of access and authentication mechanisms.

Resource Layer

Analysis of resource allocation and optimisation.

Control Layer

Examination of control and management components.

Compute Layer

Review of computing resources and their efficiency.

Operations Layer

Assessment of operational processes and procedures.

Citrix Issues We Resolve

Through in-depth assessment and strategic remediation efforts, we reliably deliver optimised Citrix environments that restore or enhance performance, security and end-user experience for our clients.

Some of the most common challenges we address include, but are not limited to:

  • Slow Logon

  • Session Performance

  • Remote Access

  • Printing Failures

  • Profile Corruption

  • Application Compatibility

  • Connection Failures

  • Application Availability

  • EPA Scan

  • Citrix Policies

  • USB/Drives Redirection

  • HDX

  • Authentication

  • Brokering

  • Profile Bloating

  • Licensing

  • Network Connectivity

  • VDA Failures

  • Application Performance

  • Data Security

  • Security Patching

  • Overloaded

  • Audio/Video

  • Load Balancing

  • Slow Connection

  • Infrastructure Integration

  • Group Policies

Key benefits

Increased Productivity

Addressing Citrix slowness keeps your remote workforces productive rather than waiting for applications to load or responses.

Reduced Costs and Inefficiencies

Resolving performance bottlenecks can help optimize resource utilization and minimize unnecessary spending.

Minimized Downtime

Identifying and fixing stability risks helps prevent unplanned outages that disrupt business operations.

Best Practice Configuration

Our assessment validates that your Citrix deployment adheres to configuration best practices for functionality, security, availability and scalability.

Why Choose EUC for Citrix Health Check Assessment

We have been supporting organizations around the world since the era of Citrix WinFrame to design, deploy, improve, and support their Citrix infrastructure. Through this extensive experience, we have cultivated a premier, user-focused service dedicated to delivering optimal end-user productivity and satisfaction.


Years of Citrix Experience


Successfully delivered Citrix Projects


Citrix Certifications


Years of Microsoft, VMware, Azure and AVD Experience


Azure and AVD deployments

Citrix Certified Services Delivery Professional
Citrix Certified Expert – App Delivery and Security
Citrix Certified Expert - Virtualization
Citrix DaaS on Citrix Cloud Certified

EUC provided a more robust, secure, and scalable technology infrastructure that better enabled our hybrid workforce model. Their expertise established an environment empowering both in-office and remote employees to work more productively.

David Thompson - CEO, DLA Asset Management - USA

We appreciate EUC strategic consultative approach streamlining our systems for a seamless user experience regardless of location, also Implementation and ongoing support have proven invaluable.

James Bishop - Owner, Talent Recruitment - UK

Our infrastructure migration to Microsoft Azure and Citrix Cloud was expertly managed by EUC team. Their thoughtful planning and precise execution ensured a seamless transition to the new cloud platforms with no disruptions.

Jamal - Director, Arabian Travel Group - UAE

The EUC team took the necessary time to fully comprehend our organization’s specific needs and tailored a Citrix DaaS solution that was customized for our business objectives. This resulted in a more responsive digital workspace for our branch and field employees. The new solution supports our growing mobile workforce and helps ensure business continuity as our requirements continue to evolve.

Edward - Director, Unique Accountants - Australia

The team at EUC provided excellent support. Their guidance helped us maximize the capabilities of Citrix Digital Workspace to improve the end-user experience for our employees.

Michael - Director , SP Software Development - USA

For many years, we have been impressed by the highly professional and responsive approach demonstrated by EUC. The quality of work delivered by EUC over this extended period has been exceptionally high, with response times that are truly outstanding.

Paul - Owner, Kurz Property developers - Germany

How We Have Helped Leading Organizations

Let’s Make Things Happen

Get in touch today for free initial health check call with one of our Lead Citrix Subject Matter Expert.

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