Customer

A leading provider of print and document management solutions for organizations across multiple industries in the USA.

Challenges

Remote branch offices and field sales representatives were facing challenges in maximizing productivity using legacy terminal services environment. Additionally, the existing infrastructure was struggling to meet the collaboration requirements of decentralized workforce.

The client sought a solution to enable its remote teams to achieve their full potential by facilitating easier and more secure access to the resources and applications essential for successfully serving customers on a daily basis from any internet-connected device or usual workplace location.

The Solution

A new centralized digital workspace platform was created leveraging Microsoft Azure and Citrix Workspace capabilities. This enabled the delivery of a high-performance and secure Windows 11 virtual desktop environment. The platform was configured to provide users access to the full Microsoft Office 365 suite, including the latest versions of applications like Word, Excel, PowerPoint, and Outlook. Additionally, the platform included SharePoint to facilitate improved information sharing and collaboration amongst teams. It also supported Microsoft Teams, allowing seamless video conferencing. voice and chat capabilities directly from within the virtual desktop.

By migrating to this new Azure-hosted virtual desktop infrastructure, the organization was able to give users a consistent and reliable experience for accessing the productivity and collaboration tools needed to perform their jobs from any location using only a web browser.

The new environment was designed to accommodate over 500 users workload regardless of location and built in flexibility to scale as and when needed.

Which included following technologies.

  • Citrix Virtual Apps and Desktop

  • Azure Cloud

  • Citrix Gateway

  • Citrix Profile Management

  • Citrix Workspace Environment Management

  • Microsoft Office 365

  • Microsoft Teams

  • Microsoft SharePoint

  • Citrix Autoscale

  • Multi Factor Authentication

Results

  • Secure and fast user experience

  • Better collaboration

  • Enhanced security posture

  • Reduce cost and improved performance

  • Increased efficiency

  • Elasticity

Let’s Make Things Happen

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